I've had them import setting from older version before, but don't recall what was involved. The more detail you can provide (old version, new version, time line of events, etc) the better chance they or others have.įailing that if you still have your backup from your previous update (though ideally a newer one) they may be able to point you in the right direction of importing/re-using it so you don't have to recreate everything. Let's hope Charlie and support can help you resolve the issue. I really hope this is not the case as it will be more than 1 day's work. and then create a new VM, install KSC and configure everything from scratch? So basically I must write down all my old settings, tasks, policies, etc. Most common cause seem to be drive cache or drive failure related, though way want back there was a known issues with a version 6 variant that could cause problems. Open and Administrative command prompt (type CMD at the run line and hit Ctrl-Shift-Enter) Run the following commands: cd\ - press Enter cd 'Program Files (x86)\LANDesk\LDClient\Antivirus' - press Enter ldav. It's my understanding that if the corruption is not in the updates a restore from previous backup or fresh install may be needed. 'Databases are Corrupted' & 'Databases are extremely out of date' On a single client.
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